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Everything you need to know before your Umrah journey.
How do I book an Umrah package?
Booking is simple. Submit an enquiry through our website or contact us via WhatsApp. Our team will guide you through the package, payment process, and all travel arrangements.
Are flights and hotels included?
Yes. Our packages include return flights, carefully selected accommodation in Makkah and Madinah, and ground transportation as outlined in your chosen itinerary.
Do I need an Umrah visa?
Your Umrah visa is included as part of our package arrangements where applicable. Our team will guide you through the required documentation before departure.
Are your Umrah trips guided?
Yes. Our English-led Umrah journeys include experienced guides and scholar-led sessions to help you perform your Umrah with confidence and understanding.
Can families travel together?
Absolutely. We welcome individuals, couples, families, and groups. We'll help arrange accommodation and travel plans that best suit your group's needs.
What should I pack for Umrah?
We recommend comfortable clothing, Ihram garments, essential toiletries, travel documents, and any personal medication. A recommended packing list will be provided before departure.
What payment methods do you accept?
We accept secure bank transfers and other approved payment methods. Our team will explain the available options during the booking process.
What happens if I need to cancel?
Cancellation terms depend on your package and supplier arrangements. Please refer to our Terms & Conditions or contact our team for specific guidance.
How can I contact Shafie Travels?
You can reach us by phone, WhatsApp, email, or through our online enquiry form. Our team is here to answer your questions and help you prepare for your journey.